List of Best and Worst Airlines, Based on Delays and Complaints

Each airline is given a ranking based on its rate of mishandled baggage, on-time arrivals, involuntary denied boardings (or being bumped), and customer complaints from 2018.

 In other words, if they messed up, it’s probably reflected in the report and didn’t help their ranking.

#1 Delta Airlines

1 point

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#2 Jetblue Airlines

0 points

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#3 Southwest Airlines

0 points

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